Quite possibly the best online waiter training in Lithuania
- Remarkably simple, fast and high-quality waiter training
- 99% of those who complete the training recommend it
- Short, practical lessons – learn anywhere, any time
- Works even without IT skills or a work email
- High engagement – 80–100% of staff take part
Sample lesson and quiz
Sample quiz
Note: if you answer incorrectly, the question will come back based on mOintellect's algorithms, so you remember the right information as well as possible.
Training that changes behaviour – not just knowledge
Your staff don't just listen – they start to talk, recommend, react and represent your business differently. All through short, easy-to-absorb lessons.
Fewer complaints, more compliments
Staff learn to handle stressful situations and communicate professionally, even when a guest is unhappy.
Higher average bill
The course teaches staff to tactfully suggest extra dishes, drinks and desserts – which directly increases your revenue.
Motivated employees
Quizzes, points and certificates drive engagement and pride – even among those who usually avoid training.
Built for the reality of restaurants
2–8 minute lessons with audio, no mountains of theory. Learn on a phone, tablet or computer – anywhere, any time.
Ideal where learning is hard but results are a must
This system is built for restaurants and cafés, where every day is busy, teams change and there's little time for training.
Staff turnover of 20% or more
Hard to invest in training when your team keeps changing? This system saves you time and lets you launch training in an instant.
Staff have no work email or phones
Training is accessed via a simple link – shared by a manager or the office through your existing internal channels.
Guests complain – service quality is lacking
The training covers service etiquette, communication, managing emotions and handling difficult situations.
Hard to find time for training
Just a few minutes a day – no need to take people off the floor or wait for “a better time”.
Staff lack motivation to learn
Points, quizzes and a certificate create game-like motivation and pride.
You want more revenue from existing guests
The course covers tactful upselling and cross-selling.
Want to see whether this training would work for your waiters?
Just one conversation – and we'll show you how the course works in practice, how much time it takes and what return other restaurants get.
How does it work?
1. Tailored to you
Who should see the statistics? When and how should reminders go out? We'll set everything up to suit your needs.
2. Employee registration
Each employee gets a personal account and receives their login details at the agreed time – we take care of everything.
3. Learning
Staff watch the trainer's lessons – 1–8 minute videos – whenever and on whatever device suits them.
4. Repetition
Between the videos there are quizzes to lock in knowledge – the next lesson only “unlocks” once the quiz is passed with the required score. Quizzes can be retaken any number of times.
5. Points
Staff collect points as they watch videos and take quizzes – the number depends on how many mistakes they make. You can praise or reward the top performers!
6. Statistics
All training statistics can be visible to every employee or only to the people you choose. You'll clearly see engagement, knowledge levels before and after, who made the fewest mistakes and more.
7. Reminders
At the agreed times, staff get reminders to continue their training – by SMS or email.
Course content
| No. | Task | Duration |
|---|---|---|
| 1. | Introduction and how mOintellect works | 1 lesson |
| 2. | Intro quiz | Quiz |
| 3. | Welcoming the guest | 02:49 |
| 4. | Quiz | Quiz |
| 5. | Seating the guest | 03:04 |
| 6. | Suggesting an aperitif | 03:00 |
| 7. | Quiz | Quiz |
| 8. | Presenting the menu | 05:55 |
| 9. | Quiz | Quiz |
| 10. | Taking the order | 07:26 |
| 11. | Quiz | Quiz |
| 12. | Delivering the order promptly | 02:22 |
| 13. | Talking with guests | 02:25 |
| 14. | Quiz | Quiz |
| 15. | Suggesting a digestif | 01:23 |
| 16. | Quick payment at the table | 02:51 |
| 17. | Quiz | Quiz |
| 18. | Seeing the guest off | 01:28 |
| 19. | Handling plates | 03:58 |
| 20. | Quiz | Quiz |
| 21. | Handling glasses and trays | 04:44 |
| 22. | Pouring wine at the table | 02:35 |
| 23. | Quiz | Quiz |
| 24. | To finish | 00:24 |
| 25. | A few final questions |
Course price
| Number of employees | Course price per employee (1 month)(1 month) | Price for all current and future waiters(6 months) |
|---|---|---|
| 1–2 employees | €59 + VAT | €199 + VAT |
| 3–9 employees | €39 + VAT | €499 + VAT |
| 10–19 employees | €29 + VAT | €799 + VAT |
| 20–49 employees | €26 + VAT | €1,999 + VAT |
| 50–99 employees | €22 + VAT | €3,399 + VAT |
| 100 or more | Let's talk! | Let's talk! |
Everything your restaurant needs in one package. Get access for the whole year:
Recommended by
“Waiters at the restaurants Keturi vėjai and Druskininkai sharpened their skills with mOintellect's online course The Professional Waiter's Guide.
The course method and platform were rated exceptionally highly – an average score of 8.9 out of 10. The trainer also received an excellent rating of 9.6 out of 10.
Staff stressed that learning was convenient and useful, and that what they learned applies directly to their daily work. We wholeheartedly recommend this training to colleagues looking to strengthen their team's skills and service quality.”
Grand Spa Lithuania team
- 5.0
I loved it! To be honest, at first I thought it would be boring, but once I started, I was amazed how interesting it was! I've done waiter training before – turns out I'd forgotten a lot 🙂 Thank you so much!
- 5.0
I really liked the training – every step is explained clearly and in a structured way, so it's obvious what to do and how. It will definitely help at work.
- 5.0
Really enjoyed the course, and mOintellect is very convenient to use. Well worth it if you want to improve and learn new things
- 5.0
Really enjoyed the course, and mOintellect is very convenient to use. Well worth it if you want to improve and learn new things
- 5.0
Great format – the information is clear and comes with examples.
- 5.0
Loved it all – very clear and to the point!
- 5.0
Everything was very clear and smooth – I definitely recommend it, 10/10. A really good trainer, everything explained specifically and clearly. The mOintellect platform really boosts professionalism. I wasn't afraid of making mistakes, because you can always get it right next time. The repetition really helps. Very grateful!
- 5.0
I'd honestly rate this trainer's work 10/10! The material is professionally organised, everything is explained briefly and clearly, with no filler – just practical tips. You can tell she knows what she's talking about. I definitely recommend her courses!
- 5.0
I loved it all – the lessons were informative, helped me learn new things and become more professional.
- 5.0
Everything was explained very clearly, and I learned a lot of new things.
- 5.0
All really good – I recommend it!!! ❤️
- 5.0
All really good – I recommend it!!! ❤️
- 5.0
I learned a lot – how to hold two plates in one hand properly, which guest to serve first, how to talk to guests, how to take an order and more. In short, brilliant! Great training.
- 5.0
As a newcomer, I found this information really relevant and useful. It was explained clearly, and the quizzes really helped the knowledge stick. Thank you! 10 out of 10!
- 5.0
The information was thorough and relevant, everything was explained brilliantly and the quizzes reinforced it. I really enjoyed the training, thank you!
- 5.0
Great training. Even with plenty of experience as a waiter, I still picked up useful tips that I'll definitely put into practice.
- 4.5
This platform really helped me – I learned a lot of useful things.
- 5.0
Great format – the information is clear and comes with examples. Everything you need is laid out very clearly. Loved it.
- 4.5
Useful training – not only for learning the rules of service, but also for refreshing what you already know.
- 5.0
Very easy to use. The training was useful and interesting. Thank you.
- 5.0
Very interesting and useful – essential knowledge for anyone working as a waiter
- 5.0
Great format – the information is clear and comes with examples. Everything you need is laid out very clearly. Loved it.
Want to see whether this training would work for your waiters?
Just one conversation – and we'll show you how the course works in practice, how much time it takes and what return other restaurants get.
