Earn more:
- Customers will come back 60% sooner.
- Customers will leave 2× more 5★ Google reviews.
A single QR/NFC kiosk encourages customers return, leave Google review and show, what needs to be improved.
Free · Takes about 2 minutes · Instant results
1-month money-back guarantee · Free shipping in Lithuania
Guests return sooner, and the restaurant makes more money
Through the survey, we find out how often a guest visits your property. Based on this, you can display different offers: a more generous reward with a longer validity period for guests who return infrequently, and a smaller offer with a shorter validity period for frequent guests. You set the offers and their validity periods, and we’ll take care of the automatic reminders.
Satisfied guests
can no longer leave quietly
After the survey, satisfied guests are directed to leave a Google review. Dissatisfied guests can message you privately, so the restaurant’s reputation improves publicly, while you can address any issues internally.
Make decisions based on your guests' responses, not on a hunch
You receive ready-made surveys for restaurants and can customize them to suit your needs. Artificial intelligence translates the surveys into different languages based on guests' responses
It identifies recurring issues, strengths, and specific recommendations, while reminders help managers review the results in a timely manner.
mOintellect customers every
receives per month:
insights from private clients about what they like, what bothers them, and what could be improved
new 5★ Google ratings
faster customer return with a personalized offer for their next visit
Skonis.lt writes about the restaurant's reputation
Why do some restaurants get 5★ Google reviews, while others lose customers?
The article discusses why the guest experience, Google reputation, and quick responses to reviews are becoming key factors in a restaurant's growth.
Stop asking for feedback. Let the system collect feedback and encourage guests to return sooner.
Other QR solutions:
- 0–8 reviews per month
- Good and bad ratings are made public
- There are no additional questions
- There is no suggestion for your next visit
- Nothing reminds me to come back
- Customers are not encouraged to return
- Fewer 5★ reviews
- It's unclear what needs to be improved
mOintellect stands:
- 4–15 times more responses
- Good → Google, bad → the boss
- Questions that Vary by Client
- Suggestion for your next visit
- Reminders for customers to return
- Customers return 60% faster
- 2x more 5★ reviews
- It's clear what needs to be improved
How does it work? Usually.
Clearly. Automatically.
You attach a QR/NFC sticker to the bill, and the system collects guest feedback, shows them a personalized offer for their next visit, reminds them to come back, and helps boost your Google reputation.
1. Starts up in 5 minutes
- → You will receive a pre-prepared survey based on your type of business
- → You confirm the prize, the offers, and their validity period
- → You apply the stickers to the invoices, and the system starts working
2. The customer must respond within 1 minute.
- → A guest sees the lottery, becomes interested, and scans the QR/NFC code
- → Answers 3–7 short questions
- → Based on the frequency of their visits, they receive a personalized offer for their next visit
3. Customers return sooner
- → Satisfied customers are encouraged to leave a Google review
- → The system reminds the customer to take advantage of the offer
- → A manager can see what works, what gets in the way, and what needs improvement
✓ 1-month money-back guarantee
✓ Free shipping in Lithuania
Choose a plan for returning students
for guests to grow
Stickers on receipts, surveys, Google reviews, suggestions for the next visit, and manager insights—all in one system.
- Who enters:
- QR/NFC stickers on receipts
- Ready-to-use survey for restaurants
- A raffle to encourage guests to respond
- Offers that encourage guests to return
- Automatic Reminders for Guests
- Redirecting Google Reviews
- Executive Summary and AI Insights
- Tips by Phone: For the Restaurant or the Server
- Who enters:
- Everything from the 6-month plan
- A lower monthly price than if purchased separately
- „Professional Waiter's Guide" Course for up to 5 employees
- Additional employees: 19€ + VAT per employee per year
More about the course „A Professional Waiter's Guide"
The right moment is when a guest
the experience is still fresh
The server approaches the guest at the end of the meal. By that time, the guest already has an opinion on the food, the service, and the overall experience.
That's why this is one of the best moments:
Customer success story
"Guests at Keturi Vėjai and Druskininkai consistently remark on the professional, friendly service and high quality of the food.
Using mOintellect surveys, we've noticed that more guests are leaving great Google reviews, and private comments help the team improve even more. It's an easy way to grow our reputation and continuously improve the guest experience."
Grand Spa Lithuania team
"When running a large number of restaurants, it's important to have a clear picture of what's happening. With mOintellect we have already received tens of thousands of customer responses -
all in one place, clearly and conveniently. I can assess the overall situation across the group in a minute, and drill down into specific issues if needed.
restaurants and see where the weak spots are. This gives a whole new level of control and allows us to react quickly to ensure that the customer experience is the same across all restaurants."
Laura Bernotte
Service Manager, Amber Food UAB and Neragauta Azija UAB
"In the past, we received only fragmented feedback from customers
- Lack of data and clarity on where we really need to improve.
With mOintellect we have already built a solid foundation: 1462
surveys started, 651 completed and more than 2,800 responses.
In total, clients have spent almost 19 hours, and each survey takes just 1-2 minutes. The result? Service quality and food experience reached 100 %, the overall average exceeded 94 %, and Google Reviews is growing steadily.
This system has allowed us to finally see real customer
a voice, and to improve every day. I couldn't imagine restaurant management without her."
Kristina Kasputytė
Head of Augustin, Monai and Momo Grill restaurants
mOintellect with the team, helped me to see more closely the prevailing gaps, and to acquire guidelines that are very helpful in moving towards a better result.
The number of 5-star Google ratings has increased significantly. Guests have written access to point out the shortcomings, and we with mOintellect help to react 🙂
Inga Valantinaitė, Head of Kepsmas
The decision is based on
Insights from Leaders
More than 80% customers check Google reviews before choosing a restaurant.
Based on European Consumer Behaviour Surveys (BrightLocal, 2024)
One negative review can scare away around 30 potential customers.
Harvard Business Review
"91% people aged 18-34 choose a restaurant based on positive Google reviews."
BrightLocal, 2024 study
Restaurants with higher Google rankings receive more enquiries and reservations.
Google/Ipsos, 2023 "Impact of Business Reviews"
Most often
questions asked
Does a guest need to download the app?
No. The guest simply scans the QR code or taps their phone on the NFC reader.
Why is the sticker placed on the receipt?
The server approaches the guest at the end of the service, while the experience is still fresh. This is the perfect moment to ask for feedback and offer an incentive for a future visit.
How long does the survey take?
About 1 minute. The guest answers 3–7 short questions, and some of the questions may vary.
Can we change the questions ourselves?
Yes. You'll receive a ready-made survey for restaurants, but you can customize the questions to suit your restaurant.
Is it possible to show different offers to different guests?
Yes. The offer may depend on how often the guest stays with you. For example, you can offer a more generous deal with a longer validity period to a guest who returns infrequently, and a smaller deal for a shorter period to a guest who returns frequently.
Can the system remind a guest to come back?
Yes. The system can remind a guest to take advantage of the offer they received.
What happens to dissatisfied guests?
Dissatisfied guests can message you privately. This way, you can see any issues internally, while satisfied guests are encouraged to leave a Google review.
Is it okay to accept tips?
Yes. You can leave a tip via phone for the restaurant or a specific server.
How many waiters are included in the annual plan?
The annual plan includes training for up to 5 employees. Additional employees cost 19 € + VAT per employee per year.
What should we do if we have more than one restaurant?
Get a personalized quote. We can tailor a solution for multiple locations and show the results for each location separately.
Do you want your guests to come back sooner?
Find out how many additional guests your restaurant could attract thanks to a better Google reputation and customers who return more quickly.
Free · Takes about 2 minutes · Instant results
1-month money-back guarantee · Free shipping in Lithuania
