Beat your competitors with one card

80% more

5 - star Google Reviews

55% fewer

1-3 star Google Reviews

5 times

more data than a mystery shopper study at a fraction of the price

Arrange mOintellect cards or stands in a place visible to customers and get measurable results:

Attract more customers

Businesses using this solution receive around 80% more 5-star Google Reviews, which directly impacts business visibility, credibility and new customer traffic.

Protect your reputation

Negative customer reviews can seriously damage your business, but with this solution you’ll see up to 55% fewer of them.

Know what you can improve

Get thousands of reviews from your customers – use in-depth customer feedback analysis to make data-driven decisions.

Turn your employees into experts

If your employees need training, mOintellect’s e-learning platform delivers results – just 4 minutes a day and knowledge improves by up to 54%.

mOintellect solutions have already
been tested:

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“With the mOintellect platform, we have quickly and conveniently collected thousands of valuable feedback from our customers. This has given us a clear understanding of what works best in our services and what we can still improve. The platform is easy to use and the data provides key insights to grow our business and improve customer service.”

TOKS – one of Lithuania's largest bus companies.

Tailored to different markets:

Restaurants
Shops, pharmacies
Hotels, farmhouses and other accommodation
Coffee and tea shops
Car repair shops
Entertainment businesses and spa centres
Beauty service businesses
Get a QR code from us and print it on your desired location

How it works

Here's how our solution simplifies the process of gathering customer feedback and boosts your business growth
1.
Choose

the device that suits your needs: plastic card, poster, stand, sticker, or QR code.

2.
Create

questions for customers to help you provide a comprehensive assessment of your business and identify opportunities for improvement and growth.

3.
Place

mOintellect devices in prominent locations so customers can scan the QR code or tap it with their phone.

4.
Analyse

results - identify areas for improvement, growth opportunities and enjoy 5-star Google Reviews.

Free delivery
Fully ready to use
Free consultation
Secure payment

We'll deliver a fully operational product - based on your needs and preferences.

30 days, 100% money back guarantee - no risk, only results.

Get up to 80% more 5-star Google Reviews and reduce negative reviews by 55%. P.S. You can collect reviews for other platforms too.

Grow your business - more positive reviews increase visibility, customer trust, and will lead to more customers.

Improve your business - get 5 times more data than a mystery shopper survey at a fraction of the price.

If your employees need training, mOintellect e-learning platform delivers results - just 4 minutes a day and knowledge improves by up to 54%.

Surveys can be administered in different languages and the built-in artificial intelligence will help you create questions and translations.

Clearly see how your customers evaluate your company as a whole, as well as individual outlets or service areas.

Respond quickly to changes in customer comments

Achieve top results together with your team

Frequently asked questions

Asking a lot of questions is important to fully assess your company’s performance and uncover untapped opportunities. However, customers usually don’t want to take more than 1 minute to answer. Our advanced survey methodology allows us to collect information from up to 30 questions, and it will take the client no more than 1 minute.”

Because we only ask customers to leave a Google Reviews review if they have answered the previous questions well. Example:

How do you rate your experience in our store?

  • If they rate 1-3 out of 5 – we say “”thank you!”
  • If they rate 4-5 out of 5 – we ask to leave a Google Reviews review for your location (which we set automatically)”

For restaurants – cards that you attach to your cheque book (so that the customer answers the questions at the end of the visit).
For shops, hotels, pharmacies, petrol stations, etc. – stands at the till.
For coffee shops and other self-service” outlets – stickers on tables and stands at the till.
Massage parlours, dentists, etc. – a stand in the “waiting area”.
For hairdressers, various other beauty services – a stand in the workplace near the mirror.
For passenger transport companies, stickers or posters in places visible to passengers

Because it is extremely convenient and easy for customers to leave feedback, and they can do it in two ways:
1. By scanning a QR code.
2. By attaching their unlocked smartphone to a poster, stand or other similar survey collection tool (we use advanced NFC technology).

No, customers will get to your surveys very quickly and conveniently – they don’t need to download anything, sign up, etc. Customers just need to scan a QR code or attach their smartphone and they will be instantly entered into your survey.

Yes, 90% of smartphones on the market have NFC technology and 100% of smartphones can scan QR codes.

Yes, we will assign a unique QR code and NFC settings to each survey collection location, so you will know where a specific comment or rating was left.

The customer won’t have to choose which location they are in, as customers don’t like to do that. We’ll take care of everything!

Yes, you will be able to change surveys without losing the data you have previously collected.

The number of responses is unlimited – our solution will enable you to collect a large number of reviews and ratings.

No, mOintellect survey solutions do not need to be loaded, they work without any external wires or batteries.

Yes, we can help you set everything up – you’ll get a fully ready-to-use solution.

The survey results will only be visible to the people you specify, for example:

1. Your sales or service location managers will only see the results for their location.
2. Your administrative staff will see the results for all your sales or service locations.

The pricing for mOintellect’s customer survey solutions consists of:

1. a one-off fee for the creation of the survey solution – this fee depends on the format (whether it is a poster, a stand, etc.), the quantity and your involvement (whether you design it or we do, etc.).
2. A monthly fee, depending on the number of locations where the surveys will take place.

We can’t give you an exact price right away, but we can discuss your needs and find the best solution! Email us at info@mointellect.com or call +370 636 87 585.

Contact Us:
labas@mointellect.lt
+370 636 87 585

mOintellect 2024