mOintellect trust:
Customers come back sooner, and you earn more
Through the survey, we find out how often a customer visits your store. Based on this, you can display different offers: a more generous reward with a longer validity period for customers who visit infrequently, and a smaller offer with a shorter validity period for frequent visitors. You set the offers and their validity periods, and we’ll take care of the automatic reminders.
Satisfied Customers
can no longer leave quietly
After the survey, satisfied customers are directed to leave a Google review. Dissatisfied customers can message you privately, so your reputation improves publicly, while you can address any issues internally.
Make decisions based on customer feedback, not on a hunch
You receive ready-made surveys tailored to your type of business and can customize them to suit your needs. Artificial intelligence translates the surveys into different languages, identifies recurring issues, strengths, and specific recommendations from customer responses, and reminders help managers review the results in a timely manner.
mOintellect Every month, customers receive:
insights from private clients about what they like, what bothers them, and what could be improved
new 5★ Google ratings
faster customer return with a personalized offer for their next visit
Stop asking for feedback. Let the system collect feedback and encourage customers to return sooner.
Other QR solutions:
- 0–8 reviews per month
- Good and bad ratings are made public
- There are no additional questions
- There is no suggestion for your next visit
- Nothing reminds me to come back
- Customers are not encouraged to return
- Fewer 5★ reviews
- It's unclear what needs to be improved
mOintellect stands:
- 4–15 times more responses
- Good → Google, bad → the boss
- Questions that Vary by Client
- Suggestion for your next visit
- Reminders for customers to return
- Customers return 60% faster
- 2x more 5★ reviews
- It's clear what needs to be improved
How does it work? Usually.
Clearly. Automatically.
You set up the stand - the system does the rest. Customers are eager to enter the lottery, receive a personalized offer for their next visit, and you get more repeat customers, more 5-star Google reviews, and a clear picture of what needs improvement.
1. Instant start
- → You will receive a pre-prepared survey based on your type of business
- → You confirm the prize, the offers, and their validity period
- → Set up the stand, and the system starts working right away
2. Customer replies within 1 min
- → A customer sees the lottery, becomes interested, and scans the QR code or NFC tag
- → Answers 3–7 short questions
- → Based on the frequency of their visits, they receive a personalized offer for their next visit
3. Customers return sooner
- → Satisfied customers are encouraged to leave a Google review
- → The system reminds the customer to take advantage of the offer
- → A manager can see what works, what gets in the way, and what needs improvement
Who is eligible
mOintellect stands?
For shops
For pharmacies
For garages
Entertainment
For services
For sports clubs
For clinics
For medical centres
For hotels
For apartments
✓ 1-month money-back guarantee
✓ Free shipping in Lithuania
Choose a plan to grow your returning customer base
Check-in, surveys, Google reviews, suggestions for future visits, and manager insights—all in one system
- Who enters:
- QR/NFC Stand
- Survey by Type of Activity (Draft)
- A raffle to encourage customers to respond
- Offers that encourage customers to return
- Automatic Reminders for Customers
- Redirecting Google Reviews
- Executive Summary and AI Insights
- Tips via Phone: To the Company or the Employee
- Who enters:
- Everything from the 6-month plan
- Lower monthly price
- Gift: Access to the course for 1 employee „Selling Customer Service"
Course Topics: building rapport, establishing trust, demonstrating value, making upselling without pressure, customers in a hurry, conflicts, and mistakes that reduce sales.
Do you have more than one location? Or would you like to conduct online surveys?
Get a personalised offer.
Google reviews are proven to boost sales
More than 70% Lithuanian consumers trust Google reviews as much as personal recommendations.
"Statista and the European Consumer Confidence Survey (2023- 2024)
One negative review can scare away around 30 potential customers.
Harvard Business Review
Businesses with a Google ranking above 4.5 get up to 3 times more traffic from new customers.
"BrightLocal Europe Analysis (2024)
As many as 83% of Lithuanians check Google reviews first when choosing a service.
Lithuanian Digital Marketing Agencies Survey (2023-2024)
Ready to see the first results this week?
Frequently asked questions
1. How long does it take to start the risers?
Just 1 minute. You get the QR/NFC stamps, activate your account, park at the cash desk or reception and the system is up and running in no time.
2. Can I change the questions myself?
Yes. All questions are fully editable: text, answer type, categories, languages.
3. Are surveys prepared in advance?
Yes. You get pre-made surveys based on your type of business (shop, clinic, garage, entertainment, sports club, etc.). Adjust as needed.
4. Can customers choose the language of completion?
Yes. Languages available. Businesses can see everything in their account in the language of their choice.
5. How does the redirect to Google Reviews work?
If a customer scores well, they are automatically directed to leave a 5⭐ Google review after the survey. If it's bad, we don't ask for public feedback, the answers you write are only visible to you.
6. What is an instant game (lottery)?
This is a feature that increases the number of refills by a factor of 4-15. You choose the prize and the probability of winning (e.g. 1%).At the end, the customer finds out if they have won and shows the phone to the employee.If they have won, you must give them the prize (discount, your gift voucher or other prize) immediately.
7. Is integration with the Kasaar system required?
This is a feature that increases the number of refills by a factor of 4-15. You choose the prize and the probability of winning (e.g. 1%).At the end, the customer finds out if they have won and shows the phone to the employee.If they have won, you must give them the prize (discount, your gift voucher or other prize) immediately.
8. Where is the best place to set up the stand?
At the cash register, information desk, reception desk, waiting area, or any place where a customer waits for at least 30 seconds.
9. Will I get statistics and insights?
Yes. You'll see overall results, categories, up/down dynamics, customer comments and how many customers we sent to Google to leave a public review.
10. Will the system remind me to review the results?
Yes. You will receive an SMS or email reminder at the beginning of each month.
11. How much does it cost?
Prices are listed on the page above.
12. If I have several cash desks/branches - do I need several stands?
Yes. We recommend a separate stand for each location so that you can see a realistic view of the service at each location. Contact us to find the best solution for you.
13. Is there a limit to the number of refills?
No. There is no limit to the number of refills.
14. Can it be used without a lottery?
Yes, but we recommend that you don't remove it - the lottery increases the number of fillings significantly.
15. What if someone accidentally breaks or takes the stand?
Only the riser part can be ordered without a service licence. Price is symbolic.
16. Is the stand resistant to use?
Yes. The stand is of high quality, designed for heavy use.
17. Can I see data on my phone?
Yes. The system works in a browser on your computer or phone, but it's more convenient to analyse the data on your computer screen.
18. Is there a contract term?
The licence is granted for 1 or 2 years, with no hidden obligations.
