You'll get at least 80% more good reviews on Google or Facebook, or we'll refund all your money.
Automatic Google and Facebook feedback collection and negative feedback filtering system.
- Simply place the stand.
- Only publish positive feedback.
- Find out what customers value and what you can improve.
- Ideal for a single location or an entire business network.
- Works with Google, Facebook, Instagram, TripAdvisor, etc.
☕ Price of a cup of coffee
approx. €2.5
⭐ Our system price
from €0.40 / d.
You'll get at least 80% more good reviews on Google or Facebook, or we'll refund all your money.
- Simply place the stand.
- Only publish positive feedback.
- Find out what customers value and what you can improve.
- Ideal for a single location or an entire business network.
- Works with Google, Facebook, Instagram, TripAdvisor, etc.
🎯 Think it's not worth it? Try it for yourself - if you don't get at least 80% more good feedback in the first month than before, we'll refund your pini immediatelygus! 😎
☕ Price of a cup of coffee
~€2,5
⭐ Our system price
from €0.40 / d.
Our solutions have already been tested
Why use it?
No complexity - just set up a stand
The whole process is extremely simple - all you have to do is place the QR code on our ready-made stand. The customer scans or taps their phone - and that's it. No integrations, complex systems or staff training.
Questions prepared for you - or created on demand
You can choose from our ready-made questions tailored to different activities - from hairdressing to car repair. Or, if you prefer, you can create your own questions that best suit the specifics of your business. The questions are short but informative - easy for the customer to answer and useful for you.
Collect more reviews
The system encourages customers to leave more feedback. Want more? Activate the "lottery" function - customers can win, for example, 10 % discounts. This increases engagement from 2 to 20 times.
Personal questions
The questions are automatically tailored to the client - one person can answer 2 questions, the other will be shown others. This doesn't burden the visitor, but gives you valuable insights. Everything is adjusted on demand.
Clear data helps growth
See how much and what kind of feedback you get. If you have multiple locations, each location sees its own statistics, and the network manager sees everything. You'll have a clear picture of what's working and where the customer experience is stuck.
We speak your client's language
The system automatically selects the customer's language. No more translations to worry about - more responses, better customer engagement and accurate data.
Examples of questions for apps
Focused questions - more answers and more valuable insights.
Our system allows you to use both pre-defined questions and to create your own questions - tailored to your specific business needs. The questions are displayed dynamically, so each customer receives a tailored, short and logical survey that takes just 1-2 minutes to complete.
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1
Service and communication
Were you given a friendly and professional service? How do you rate the communication style of the employee? Were all your questions answered? Would you be willing to return to the same professional?
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2
Quality of the service or product
Did the service (or product) meet your expectations? How do you rate the quality of the work? Did everything work as you expected? Would you recommend our service to others?
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3
Environment and comfort
How do you rate the cleanliness and tidiness of the premises? Was it easy to find the location/access? Did you feel comfortable in our premises? Was the waiting time good for you?
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4
Price/value ratio
Were the prices in line with your expectations? Do you feel you got value for money? How do you rate the value for money? Are promotions or discounts relevant to you?
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5
Overall impression and room for improvement
What did you like best? What could we improve to make the experience even better? Would you recommend us to friends or family? Do you have any other comments?
From upmarket restaurants to garages - our solutions tailored to your business
- Suitable for all businesses with a physical location or physical contact with customers (even if the business is not on the list below).
- Not yet suitable for e-commerce and other online businesses.
For restaurants and cafés
For hotels, farmhouses and other accommodation
For shops, pharmacies, food vans
Coffee and tea shops
For garages
Entertainment businesses and spas
For beauty service businesses
Get the QR code from us and print it on your desired location
🎯 Special offer
At least 80% more reviews within 30 days - or your money back!
Try the risk-free system - if you don't receive at least 80% more reviews in the first month than before, we'll refund your money!
Everything you need to improve your business reputation
No matter the size of your business, we have a solution for you.
For small businesses
Ideal for shops, pharmacies, beauty salons, garages, leisure and spa centres and other businesses where customers pay at the till or service point.
€ 0
/month/location
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QR stand
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Filtering negative feedback
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Feedback incentive system
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Fast and free delivery
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Fully ready for use
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No long-term liabilities
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30-day money-back guarantee
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Free consultations
For restaurants
The solution is designed specifically for restaurants - customers can easily evaluate the service and dishes at checkout, after they have tasted and evaluated their experience.
€ 0
/month/ restaurant
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20 pcs. QR cards
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Filtering negative feedback
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Feedback incentive system
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Fast and free delivery
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Fully ready for use
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No long-term liabilities
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30-day money-back guarantee
-
Free consultations
For hotels
This solution for hotels - a QR pad in each room allows guests to conveniently leave feedback and express their preferences.
Individual price
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QR stand for every room
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Filtering negative feedback
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Feedback incentive system
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Fast and free delivery
-
Fully ready for use
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No long-term liabilities
-
30-day money-back guarantee
-
Free consultations
How does this service work?
Here's how our solution simplifies customer feedback and boosts your business growth
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1
Select a device
Choose the device that suits your needs: plastic card, poster, stand, sticker or QR code.
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2
Create questions
Create questions for your customers (or use templates) that will help you to assess your company's performance in detail and identify opportunities for improvement and growth.
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3
Place in a visible position
Place mOintellect devices in prominent locations so customers can scan the QR code or tap it with their phone.
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4
Analyse the results
Analyse the results - identify areas for improvement, opportunities for growth and enjoy 5-star Google Reviews ratings.
System demonstration
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In this video, we use a QR/NFC card to demonstrate how our system works. In the first part, the customer gives a negative evaluation of the service, so the request to leave public feedback is not made. In the second part, when the customer gives a positive feedback, they are shown a request to leave public feedback. This request is only shown when the customer is satisfied with their experience.
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Filtering negative feedback
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Effective customer surveys
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Tailored to a wide range of businesses
Defeat competitors with one system
Get up to 80% with more great Google Reviews and reduce negative reviews of 55%.
P.S. You can also collect feedback for other platforms.
Achieve top results with your team
See clearly how you are perceived by your customers and respond quickly to changes in customer comments
Whether for your company as a whole, or for individual sales or
service points
"Using the mOintellect platform, we have quickly and conveniently collected thousands of valuable feedback from our customers. This gave us a clear understanding of what works best in our services and what we can still improve. The platform is easy to use and the data provides key insights for growing our business and improving customer service."
TOKS
One of Lithuania's largest intercity bus companies.
Frequently asked questions
How many questions can I ask my customers via mOintellect?
Asking a series of questions is important to fully assess the performance of companies and to identify untapped opportunities. However, clients usually do not want answers to take more than 1 minute. Our advanced survey methodology allows us to collect information from up to 30 questions, which will take the client no more than 1 minute.
Why can I expect to get only very good Google Reviews and no blogs?
Because we only ask customers to leave a Google Reviews review if they have answered the previous questions well. Example:
How do you rate your experience in our store?
- If it estimates 1-3 out of 5 points - we say "Thank you!"
- If it estimates 4-5 out of 5 points - please leave a Google Reviews reviewfor a specific point of sale or service (set automatically).
Is this the right solution for my business and if so, what is the most appropriate format?
For restaurants - to present the receipt booklet (so that the client can answer the questions at the end of the visit).
Shops, hotels, pharmacies, petrol stations, etc. - stands at the tills.
Coffee shops and other "self-service" outlets - stickers on tables and stands at the tills.
Massage parlours, dentists, etc. - a stand in the "waiting area".
Hairdressers, various other beauty services - a stand at the workplace near the mirror.
Passenger transport companies - stickers or posters in places visible to passengers
Why can I expect our customers to leave enough feedback at our physical sales/service outlets using mOintellect solutions?
Because it is so convenient and easy for customers to leave feedback, there are two ways to do so:
1. Scan the QR code.
2. By attaching your unlocked smartphone to a poster, stand or other similar survey collection tool (we use advanced NFC technology).
Will customers have to download something, register, etc. to complete the survey?
No, customers will get to your surveys very quickly and conveniently - they don't need to download anything, register, etc. Customers just need to scan a QR code or attach their smartphone and they will be instantly entered into your survey.
Are mOintellect surveys compatible with all smartphones?
Yes, 90% smartphones on the market have NFC technology and all smartphones can scan QR codes.
Can I see where a specific comment or rating was left at the point of sale/service?
Yes, we will assign a unique QR code and NFC settings to each polling location, so you will know where a particular comment or rating was left.
The customer doesn't have to choose where they are, because customers don't like to do that. We'll take care of everything!
If necessary, will I be able to change the survey while keeping the results of the previous survey?
Yes, you will be able to modify the surveys without losing the data previously collected.
How many responses can I get with mOintellect customer surveys?
There is no limit to the number of reviews - our solution will enable you to collect a large number of reviews and ratings.
Does the survey poster/stand/plaque need to be loaded?
No, mOintellect survey solutions don't need to be charged, they work without any external wires or batteries.
Will you be able to help with the set-up - choosing the best survey format, design, questions, etc.?
Yes, we can help you get everything set up - you'll get a ready-to-use solution.
Who will see the results of the surveys?
The results of the surveys will only be visible to the persons you specify, for example:
1. Your sales or service outlet managers will only see the results for their location.
2. Your administrative staff will see the results of all your sales or service points.
How much do mOintellect customer survey solutions cost?
The pricing for mOintellect's customer survey solutions consists of:
1. One-off fee for designing a survey solution - this fee depends on the format (whether it's a poster, stand, etc.), the quantity and your involvement (whether you design it yourself or we do, etc.).
2. A monthly fee, depending on the number of locations where the surveys will take place.
We can't give you an exact price right away, but we can discuss your needs and find the best solution! Email us at labas@mointellect.lt or call us +370 636 87 585.
🎯 Special offer
At least 80% more reviews within 30 days - or your money back!
Try the risk-free system - if you don't receive at least 80% more reviews in the first month than before, we'll refund your money!
