Assistant Hotel Manager 24/7
Secret client and employee trainer. On autopilot.
More 5★ reviews and continuously improving staff - without managerial effort.
Grow with us:
About the system
Short and clear
It's a smart system for hotels that automatically helps you get more 5★ ratings on Google Reviews and other platforms.
It clearly shows you which rooms or areas are problematic, identifies where your team needs to improve and even trains them for you - all without any extra effort from the manager.
You will see the first results within the first month.
Why do hotels choose mOintellect?
See also mOintellect
- The guest leaves without leaving any feedback.
- The staff don't know what guests liked and didn't like.
- The reasons for the errors remain unclear - the situation repeats itself.
- Private thanks - online reputation does not grow.
- The hotel loses repeat customers and revenue.
With mOintellect
- Guests leave feedback, praise and comments.
- You can see what works well and what needs improvement.
- You can see from which room and when the feedback was left.
- Guests leave more ★5 Google ratings.
- The hotel attracts new customers and keeps existing ones coming back.
A smart way for hotels to improve and get more 5★ feedback.
Attract more customers
The smart way for hotels to improve and get more 5★ reviews.
Protect your reputation
Customer experience analysis
Personalised questions
17 questions ready to use but
you can change things to suit you.
Multilingual system
The customer chooses the language - you see everything in one place and in one language.
Training system
An integrated e-learning platform designed for hotel staff.
How the system works automated?
Instant start
Stick the resulting QR stickers in the rooms and place the NFC/QR stand at the reception desk - the system starts working immediately!
Reputation management
Only the highest guest ratings are automatically added to Google - your reputation grows stronger every day.
Survey system and analysis
Guests answer a short survey and the system provides a clear analysis of where the strengths are and what needs to be improved.
Staff trainer
The system automatically identifies weaknesses and allocates training to employees - without any managerial intervention.
Scan the QR - see how it works!
- Lottery - receives ~15 times more feedback
- Questions change automatically (rotation)
- We do not publicly display bad reviews
- A "Sorry" message is displayed to those who are not satisfied
- If you are satisfied, please leave a rating on Google
- Subject to comments - staff automatically trained
- Survey design tailored to your hotel
- You can use this sticker to collect tips for staff.
Price calculator for hotels
Price calculator for hotels
Decision based on insights from leaders
Travellers are 3.9 times more likely to choose a hotel with a higher rating, even when prices are the same.
TrustYou consumer research on hotel conversion and pricing.
76 % are willing to pay more for a hotel with better reviews.
TrustYou consumer research on hotel conversion and pricing.
4 out of 5 travellers say that online reviews give them more confidence in their hotel booking decision.
TripAdvisor and Ipsos MORI study on the impact of reviews.
Negative hotel reviews significantly reduce booking intent, so reputation management is critical for sales.
International academic study on the impact of online reviews on hotel bookings.
Ready to see the first results this week?
Start now
Frequently asked questions
What exactly is mOintellect for hotels?
"mOintellect - your hotel dashboardwhich automatically collects guest feedback and directs satisfied guests to Googleand, for those who are unhappy, to help them quickly solve the problem internally.
The system also automatically trains your staffwhen certain comments from guests are repeated (e.g. on communication or cleanliness).
Is any software or installation required?
No. Everything works without any software or IT installations.
You simply place stickers in the rooms or set up a stand at reception - that's enough to get the system up and running.
How do guests participate in the survey?
When a guest sees a sticker with a QR code, they scan with your phone and complete a short 1-minute survey.
If you use a lottery format - guests participate in the game and up to 10 times more responses are collected.
How do you know which room the feedback came from?
Each sticker has a unique QR code.
The system automatically records the room number or locationwhere the review was left from - so you always know where the guest was satisfied or dissatisfied.
What if the guest is unhappy?
Such feedback not made public, but you can see them immediately in your admin account.
The system automatically offer a short training session for the teamrelated to the problem (e.g. cleanliness, communication, greeting, etc.).
Does the system help me get more Google rankings?
Yes. "mOintellect automatically redirects satisfied guests to Google, so you collect up to 15 times more 5★ ratings and up to 90 % fewer negative public comments.
Can I also collect tips via the same QR codes?
Yes, if you wish - through the same sticker the guest can leave a tip onlinecashless and without additional systems.
How long does it take to set up?
Approximately 1 week. After ordering we produce stickers of your designWe send them to the hotel - you put the stickers on, put the stands in place, and it's off and running.
No IT work, no training, no risk.
Is the system also suitable for small hotels/guest houses?
Yes. mOintellect works both small family-run hotels, both in large networks - you can start even with one floor or several rooms.
How much does it cost and how do I get started?
Just write that you are interested.
We'll choose for you the most appropriate plan (with or without a lottery) and we will send you stickers.
In a few days, you'll be able to see the first results - more Google ratings, fewer complaints and clear statistics about your guests.
